At Long John Silver’s, we are committed to delivering the best seafood experience to our customers. We understand that you may have questions about our menu, promotions, rewards, and customer satisfaction survey. Below, we have compiled a list of frequently asked questions to help you get the information you need quickly and easily.
General Questions
- Question: What type of food does Long John Silver’s serve?
Answer: Long John Silver’s specializes in seafood, including fish, shrimp, salmon, and a variety of combo meals. We also offer chicken, hush puppies, coleslaw, and sandwiches.
- Question: Where can I find the nearest Long John Silver’s location?
Answer: You can use our Store Locator to find the nearest Long John Silver’s restaurant.
- Question: What are the restaurant’s operating hours?
Answer: Most locations operate from 8:00 AM to 9:00 PM, but hours may vary by location. Please check with your local restaurant for specific timings.
- Question: Does Long John Silver’s offer vegetarian or vegan options?
Answer: While we primarily focus on seafood, we do offer a few side items that may be suitable for vegetarians, such as coleslaw, hush puppies, and corn on the cob. However, we do not have dedicated vegan entrees.
- Question: Can I order Long John Silver’s food online?
Answer: Yes! You can place an online order through our website or third-party delivery services, depending on your location.
MyLongJohnSilversExperience Survey FAQs
- Question: What is the MyLongJohnSilversExperience survey?
Answer: It is a customer satisfaction survey that allows guests to provide feedback on their dining experience. Completing the survey can earn you a free piece of fish and fries as a reward.
- Question: How do I participate in the survey?
Answer: Follow these steps:
- Visit www.mylongjohnsilversexperience.com.
- Enter your store number and ticket number from your receipt.
- Answer the survey questions based on your recent visit.
- Receive a coupon code for a free meal item.
- Question: How long is my receipt valid for the survey?
Answer: Your receipt is valid for 14 days after the purchase date.
- Question: How many times can I take the survey?
Answer: You can take the survey once per receipt. A new receipt is required for each additional survey entry.
- Question: What happens if I lose my validation code?
Answer: Unfortunately, lost codes cannot be replaced. Be sure to write it down on your receipt and keep it safe until you redeem it.
Rewards and Coupon FAQs
- Question: What reward do I receive for completing the survey?
Answer: You will receive a coupon code for a free piece of fish and fries on your next visit.
- Question: How long is my reward coupon valid?
Answer: The coupon is valid for 90 days from the date of issue.
- Question: Can I redeem multiple coupons at once?
Answer: No, only one coupon per visit per customer can be redeemed.
- Question: Can I exchange my reward for cash?
Answer: No, the survey reward cannot be redeemed for cash or substituted for another menu item.
- Question: Can I use my reward at any Long John Silver’s location?
Answer: No, the coupon must be used at the same location where you completed your survey.
Online Orders & Delivery FAQs
- Question: Can I place an order online?
Answer: Yes! You can order online through our website or food delivery services like DoorDash, Uber Eats, and Grubhub.
- Question: Can I use my survey reward coupon for an online order?
Answer: No, survey coupons must be redeemed in-store and cannot be used for online orders or delivery.
- Question: Are there special online-only promotions?
Answer: Yes! Check our Offers Page for online-exclusive deals and discounts.
Gift Cards & Payment FAQs
- Question: Does Long John Silver’s offer gift cards?
Answer: Yes, we offer gift cards that can be purchased in-store and online.
- Question: Can I use multiple gift cards for one order?
Answer: Yes, multiple gift cards can be used to pay for a single transaction.
- Question: What payment methods are accepted at Long John Silver’s?
Answer: We accept cash, credit cards, debit cards, and Long John Silver’s gift cards. Some locations also accept digital payment methods like Apple Pay and Google Pay.
Nutrition & Allergen FAQs
- Question: Where can I find nutritional information for Long John Silver’s menu?
Answer: You can view our complete nutrition guide on our website.
- Question: Does Long John Silver’s offer allergen-free options?
Answer: While we take precautions, our kitchen handles seafood, dairy, wheat, soy, and other allergens. If you have severe allergies, please check our allergen menu online before ordering.
Conclusion
We hope this FAQ section has answered your questions about Long John Silver’s, our rewards program, and the MyLongJohnSilversExperience survey. If you need more details, feel free to reach out to our customer support team. We appreciate your business and look forward to serving you fresh and delicious seafood on your next visit!
For Information Visit MyLongJohnSilversExperience