Survey

Thank you for choosing Long John Silver’s! We value your opinion and would love to hear about your recent experience. By taking a few minutes to complete our customer satisfaction survey, you help us improve our food, service, and overall dining experience. As a token of our appreciation, you will receive a coupon code for free fish and fries to enjoy on your next visit!

How to Participate in the Survey

Follow these quick and easy steps to complete the MyLongJohnSilversExperience survey:

Step 1: Access the Survey Portal

Click on the button below to start your survey. Ensure you have your receipt handy, as you will need details from it to proceed.

Step 2: Select Your Language

Choose between English or Spanish to take the survey in your preferred language.

Step 3: Enter Receipt Details

Fill in the required fields, including:

  • Store Number (found on your receipt)
  • Ticket Number (printed on your receipt)

Step 4: Answer Survey Questions

Provide honest feedback about:

  • The quality and taste of your food
  • The friendliness of our staff
  • The cleanliness of the restaurant
  • Your overall satisfaction

Step 5: Receive Your Free Coupon Code

Upon completing the survey, you will receive a unique validation code. Write it on your receipt and present it at any Long John Silver’s location to redeem your free fish and fries.

Survey Eligibility & Requirements

To ensure fairness, please review the following eligibility criteria before taking the survey:

✅ Must be 18 years or older
✅ Must have a valid Long John Silver’s receipt (dated within the last 14 days)
✅ One survey per receipt
✅ Coupon must be redeemed within 90 days
✅ Employees and their family members are not eligible

What’s in It for You?

By sharing your feedback, you help us provide a better dining experience. Plus, you get free food as a reward!

Your Reward: One free piece of fish and fries on your next visit.
Coupon Expiry: 90 days from the date of issue.
No Cash Alternative: The coupon cannot be exchanged for cash.

Why Your Feedback is Important

We constantly strive to improve our menu and service based on real customer experiences. Your opinions help us:

  • Enhance food quality and taste
  • Improve customer service standards
  • Maintain a clean and welcoming environment
  • Offer better deals and promotions

Need Help? Contact Us!

For any questions or assistance, feel free to contact our customer support team:

Phone Number: (859) 543-6000
Email: ljscares@ljsilvers.com
Website: www.ljsilvers.com
Find a Store Near You: Store Locator

Ready to Get Started?

Click below to begin the MyLongJohnSilversExperience survey and claim your free fish and fries!

For More Information Visit MyLongJohnSilversExperience